Support

Questions, bugs, or pool trouble — reach us at support@pooliqapp.pro. We're a small team, but we read everything.

Common questions

• I can't join a pool. Make sure you're signed in with the same email the commissioner invited, and that the invite link hasn't expired.
• My pick didn't save. Picks lock at kickoff — if a game already started, that pick can no longer be changed.
• I want a refund on my season pass. Email us with your account email and which pool it's tied to.
• I want to delete my account. Email us and we'll remove your data — see our Privacy Policy.

For commissioners

If scoring looks off, it's usually because the game data hasn't synced yet — standings update automatically once a game goes final. If it's still wrong after a few hours, email us the pool name and week.